Business Policies
In addition to legal requirements, we also follow our own business specific policies and procedures to ensure that we provide a consistent and efficient customer experience.
We do not posess a Class 3 SOT and are not able to process NFA firearms transfers.
We process private party transfers by pre-arranged appointments only. Rifles must be in compliance with CA assault weapon laws at time of intake.
This category also includes interstate intrafamilial transfers. Please refer to "Complex Transfers" policy.
While we process all firearm transfers that are legally permitted, please understand that some transfers are done less frequently and/or are more complex. This takes additional time and presents additional risk to us and is reflected in the fee that we charge for processing such transfers. Please contact us directly so that we can quote a fair transfer fee depending upon your situation.
In cases of conflict or disagreement regarding the legality or compliance of the firearm or transfer/transferee's credentials or qualifications, we will exercise our discretion, as empowered by law, and reserve the right of refusal to proceed with a transfer at any time.
A copy of the purchase receipt showing CA sales tax collected by the seller must be presented. If the receipt presented does not show CA sales tax collected, we must collect sales tax at a rate of 8.75% on the total purchase shown on the receipt. If no receipt is presented, we must valuate the firearm at the current market price (determined solely by us) and must collect CA sales tax based upon our valuation.
It is our policy to transfer firearms only when DROS has returned with an "APPROVED" status. Per our prerogative, we do not deliver firearms when DROS has returned a "UNDETERMINED" status. The firearm will be considered an "undeliverable firearm". Please refer to the "Undeliverable Firearm" policy.
A transfer process is considered fully "initiated" when all outstanding fees (including outstanding storage fees if incurred) are collected and DROS is submitted.
Upon receipt of a firearm, the purchaser must complete initiation of the transfer process within 14 days. If the transfer process is not fully initiated by the 15th day, a return label will be requested from the seller and the firearm will be processed for return to the seller. If after 30 days from receipt, the transfer process is still not fully initiated and/or if the seller refuses return or does not respond, the firearm will be held in storage for up to 60 more days accruing storage fees. If after 90 days from receipt, the transfer process is still not fully initiated and/or returned to the seller, the firearm will be considered an "abandoned firearm". Please refer to the "Abandoned Firearms" policy.
If after transfer initiation, the transfer cannot be completed for any reason (firearm compliance issue, buyer qualification issue, DROS result other than "APPROVED", purchaser non-responsiveness, etc.), the firearm will be held in storage for up to 60 more days while accruing storage fees. During this time, it is expected that the purchaser independently arrange for the return of the firearm to the seller. In such arrangement, any accrued storage fees and return shipping fees must be settled before the firearm can be returned to the seller. If after 90 days, the firearm has not been returned, the firearm will be declared "abandoned". Please refer to "Abandoned Firearms" policy.
Once a firearm has been declared abandoned, it will be subject to disposal at our discretion. This may include sale, destruction, or forfeiture to law enforcement.
Please contact us directly for ammunition transfers in excess of 10,000 rounds. Due to space constraints, we are unable to accommodate orders requiring palletized receiving.
We process private party transfers by pre-arranged appointments only.
Please refer to "Complex Transfers" policy.
While we process all ammunition transfers that are legally permitted, please understand that some transfers are done less frequently and/or are more complex. This takes additional time and presents additional risk to us and is reflected in the fee that we charge for processing such transfers. Please contact us directly so that we can quote a fair transfer fee depending upon your situation.
In cases of conflict or disagreement regarding the legality or compliance of the ammunition or transfer/transferee's credentials or qualifications, we will exercise our discretion, as empowered by law, and reserve the right of refusal to proceed with a transfer at any time.
A copy of the purchase receipt showing CA sales tax collected by the seller must be presented. If the receipt presented does not show CA sales tax collected, we must collect sales tax at a rate of 8.75% on the total purchase shown on the receipt. If no receipt is presented, we must valuate the ammunition at the current market price (determined solely by us) and must collect CA sales tax based upon our valuation.
A transfer process is considered fully "initiated" when all outstanding fees (including outstanding storage fees if incurred) are collected and eligibility check is submitted.
Upon receipt of ammunition, the purchaser must complete initiation of the transfer process within 14 days. If the transfer process is not fully initiated by the 15th day, a return label will be requested from the seller and the ammunition will be processed for return to the seller. If after 30 days from receipt, the transfer process is still not fully initiated and/or if the seller refuses return or does not respond, the ammunition will be held in storage for up to 60 more days accruing storage fees. If after 90 days from receipt, the transfer process is still not fully initiated and/or returned to the seller, the ammunition will be considered "abandoned ammunition". Please refer to the "Abandoned Ammunition" policy.
If after transfer initiation, the transfer cannot be completed for any reason (ammunition compliance issue, buyer qualification issue, eligibility check result other than "APPROVED", purchaser non-responsiveness, etc.), the ammunition will be held in storage for up to 60 more days while accruing storage fees. During this time, it is expected that the purchaser independently arrange for the return of the ammunition to the seller. In such arrangement, any accrued storage fees and return shipping fees must be settled before the ammunition can be returned to the seller. If after 90 days, the ammunition has not been returned, the ammunition will be declared "abandoned". Please refer to "Abandoned Ammunition" policy.
Once ammunition has been declared abandoned, it will be subject to disposal at our discretion. This may include sale, destruction, or forfeiture to law enforcement.
Transfer service fees are considered fully earned and non-refundable when we physically receive the firearm or ammunition. Please refer to the "Outstanding Account Balance" policy and "Refunds" policy.
Transfer order fees may be fully refunded until such time as the firearm or ammunition is physically received by us. Once we have received the firearm or ammunition, all transfer service fees are considered fully earned and non-refundable. Any government fees collected may be refunded if the respective government fees are not incurred. (i.e. if DROS has not been submitted, DROS fees may be refunded). Once any government fee is incurred (DROS submitted, eligibility check submitted, test taken) these government fees are also non-refundable. Any refunds due will be processed via the same method as originally paid.
Customers may incur an outstanding account balance (negative account balance) in certain situations. If items are physically received before transfer transactions are initiated online (with payment processed), the transfer service fee will be charged to the account creating an outstanding account balance situation. Similarly, if storage fees are incurred, these fees are charged to the account as incurred. All outstanding account balances must be settled in full before any action can be taken on the transfer -- please note that this also includes processing of a return. In the case of abandoned items, the items will be disposed of to recoup any outstanding account balance.
Any sales tax payments due must be processed in a separate transaction and can only be settled in cash (or cash equivalent cashier's check or money order) for the exact amount due.
Private party transfer fees may only be settled in cash (or cash equivalent cashier's check or money order) for the exact amount due.
$31.19 - Dealer's Record of Sale (DROS) Fee
$01.00 - Firearm Safety Fee
$05.00 - Firearm Safety Enforcement Fee
$37.19 - Total DROS Transaction Fees
$10.00 - Dealer Fee for Private Party Transfer (per firearm)
$15.00 - DOJ FSC New Certificate Fee
$10.00 - FSC Test Fee
$05.00 - DOJ FSC Replacement Certificate Fee
$62.81 - Firearm Transfer Fee - FFL Transfer
$20.00 - Ammunition Transfer Fee - FFL Transfer - 2000 Rounds
$20.00 - Ammunition Transfer Fee - Private Party - Unlimited
$01.00 - Ammunition Standard Eligibility Check Fee
$19.00 - Ammunition Basic Eligibility Check Fee
$01.00 - Daily Storage Fee
*Italicized indicate government prescribed/mandated fees
Every customer will be given a safe handling briefing before handling an actual firearm.
Staff must visually check followed by the recipient visually checking after handoff.
Staff member designates a safe zone where the firearm must remain pointed at all times.
If snap caps or other inert rounds are being used, staff must visually identify and verify each round.
Beginning January 1, 2024, California SB 1384 will go into effect requiring FFLs to record both video and audio of firearms transactions. By initiating a transfer through us, you acknowledge and grant consent to be recorded through video and audio when on our premises.
All firearms being transported to/from our site must be unloaded. In addition, handguns only must be transported to/from our site in a fully enclosed locked container.
